Sales Support

At BLK BOX our sales team is made up of experienced coaches, athletes, consultants and engineers who advise a wide range of clients across the world on how to design their gym facilities. We are deeply client centric and design every facility with a user-centred design methodology, assessing the needs and training philosophies for both our clients and their clientele. Our clients range from the independent gym owner who has a limited budget but requires maximum ROI, to the top S&C coaches in the world where we need to ensure they have the highest standard of training facilities for their elite athletes.

We are looking for a sales support executive to join this team and support our business development managers in creating world class training facilities. You need to be a detail-oriented multi-tasker with excellent customer service skills and with a passion for the fitness industry. In this role you will be working directly with our business development managers and provide full support to them.

Responsibilities

Your responsibilities will include, but aren’t limited to:

• Work directly with our sales team and provide all necessary administrative support and assistance to them.
• Preparing quotes and occasionally gym facility layouts using our software.
• Maintaining our CRM and ERP to ensure records are kept up to date.
• Communicate and coordinate with internal departments.
• Work as part of the sales team to drive positive company sales results.
• Check product availability for orders. 
• Communicate with clients about their orders, including any delays or changes in delivery.
• Supporting other team members to meet client expectations and to represent the Company in the most professional way possible.
• Working as part of a team to ensure projects are completed on time.
• Providing administrative support for day to day functions such as producing reports.
• Become an expert in our products and service.
• Maintain a high level of responsiveness to client needs.

The ideal person 

• Sales Experience: Similar or previous experience working in a sales role.
• Customer-Centric: Strong commitment to understanding client needs and providing exceptional customer service.
• Expert Advisor: Ability to offer informed and valuable advice on gym equipment, demonstrating a deep understanding of fitness products.
• Communication Skills: Excellent verbal and written communication skills to effectively engage with clients and internal teams.
• Persuasive: Strong negotiation and persuasive skills to convert inquiries into successful sales.
• Relationship Builder: Ability to build and maintain strong, lasting relationships with clients.
• Organised: Highly organised with the ability to manage multiple client interactions and sales processes simultaneously.
• Tech-Savvy: Comfortable using CRM software and other digital tools to manage client interactions and sales activities.
• Self-Motivated: Driven by targets with a strong ability to work independently and as part of a team.
• Product Knowledge: Keen interest in staying updated on the latest fitness products and industry trends.

Why work for BLK BOX

• We are a dynamic, forward thinking company leading the industry in fitness innovation.
• Annual rewards and recognition are provided for superior performance.
• Work in a collaborative environment fostering teamwork and accountability.
• Opportunity to work for a company that positively impacts people’s lives.
• Fantastic training opportunities and long-term career progression opportunities available for the right candidates in line with the company’s strategic growth plans.
• Convenient working location with free car parking.
• Lots of cool perks including a fully functioning showroom gym that can be used by all staff, monthly team days, health care cash back plan, team lunches, unlimited amounts of free coffee and fruit, enjoy your birthday off each year and loads more!
  

To apply 

Please submit a one-page cover letter in addition to your CV to careers@blkboxfitness.com. The cover letter should show your personality and help us learn why you want to work for BLK BOX in this role. Let us know what about this job attracts you.